Real Support. Real People. Real Results.
CareVic NDIS delivers participant-first disability supports across Victoria - with a dedicated coordinator, 48-hour onboarding, and zero lock-in agreements. Because your life shouldn't wait.
Active Participants
Participant Satisfaction
Average Onboarding Time
Languages Spoken
LogoStrip
This block section is ready for your content.
Add your content here to customize this section.
Why 1,200+ Victorians Choose CareVic
Participant-First Philosophy
Every decision starts with your goals, not our convenience. We build individualised support plans that reflect YOUR life priorities - not a one-size-fits-all template.
Dedicated Support Coordinators
You get a named coordinator who answers your calls directly. No call centres, no ticket queues - just a real person who knows your story and fights for your funding.
Multilingual & Culturally Safe
Our Victorian team spans 14 languages and deep cultural competencies across South Asian, East African, Pacific Islander, and First Nations communities.
48-Hour Onboarding Promise
From first contact to an active support plan in 48 hours or less. We've eliminated bureaucratic delays so your supports start when you need them - now.
NDIS Quality & Safeguards Certified
Fully registered with the NDIS Quality and Safeguards Commission. Every worker carries current NDIS Worker Screening, First Aid, and mandatory training - no exceptions.
Evidence-Based Therapy Integration
We partner with OTs, speech pathologists, and behaviour support practitioners to embed clinical thinking into everyday support - bridging the gap most providers leave open.
SDA & SIL Specialists
From Specialist Disability Accommodation approvals to Supported Independent Living arrangements across Melbourne and regional Victoria - we manage the complexity so you don't have to.
Goal Tracker Portal
A private online portal where participants and families can view progress notes, upcoming sessions, budget utilisation, and milestone achievements in real time.
No Lock-In Agreements
Month-to-month service agreements with 14-day exit notice. We earn your trust every month. If we're not the right fit, we'll help you find someone who is.
How We Get You Started
ProcessSteps
This block section is ready for your content.
Add your content here to customize this section.
Stories From Our Community
"After three providers who kept swapping our support workers without telling us, CareVic gave us the same two workers for over 14 months. That consistency changed everything for our son."
"I was terrified of navigating NDIS on my own after my plan review. My coordinator walked me through every line item and got me $18,000 more in supports than I expected. Genuinely life-changing."
"As a Somali family we've struggled to find providers who understand our culture. CareVic's Somali-speaking coordinator made our mum feel seen and respected from day one."
"The Goal Tracker portal is the first time I've felt in control of my own NDIS budget. I can see exactly what's been spent and what's remaining - no more nasty surprises."
"They sorted our SDA application in 6 weeks when we'd been waiting 8 months with our previous provider. The team is relentless in the best possible way."
"No lock-in contract gave us confidence to try. Two years later, we're still here - not because we have to be, but because CareVic keeps delivering."
ManifestoSection
This block section is ready for your content.
Add your content here to customize this section.
We Solve What Other Providers Leave Broken
Most NDIS frustrations come from providers who treat participants as case numbers. Here's how we've systematically fixed the most common complaints.
Transparent Pricing. No Hidden Fees.
Core Support
For participants needing daily living, community access, or transport supports funded under Core budgets.
- Dedicated named support workers
- NDIS Core budget management
- Community access activities
- Daily living assistance
- Transport coordination
- Monthly progress reports
- 14-day exit clause
Support Coordination
Registered Support Coordination using your Capacity Building budget to connect, manage, and optimise all your NDIS supports.
- Registered Support Coordinator
- Provider sourcing & management
- Plan review preparation
- Crisis support & advocacy
- Service agreement reviews
- Goal Tracker portal access
- Specialist support liaison
- No lock-in agreement
SDA & SIL Package
End-to-end specialist disability accommodation and supported independent living - from application to ongoing home management.
- SDA eligibility assessment
- Property search & matching
- SIL rostering & coordination
- Shared living compatibility
- Behaviour support integration
- 24/7 on-call for SIL homes
- NDIA submission support
- Quarterly home review
Not sure what your NDIS plan covers?
Our support coordinators are NDIS plan experts. We'll review your plan with you - free of charge - and show you exactly which funding categories cover which CareVic services. No jargon, no pressure, just clear answers.
Frequently Asked Questions
Ready to Start? Let's Talk.
Book a free 30-minute discovery call. No sales pressure - just a genuine conversation about what you need and how we might help.
Contact Details
Offices
Book Your Free Discovery Call
Your Supports. Your Goals. Your Timeline.
Join over 1,200 Victorians who've chosen a provider that puts them first. Start with a free call - no commitment required.